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SHIPPING & RETURNS

Shipping Policy

1. All retail customer within Thailand ordering 3 pieces or above shall receive free shipping via Kerry shipping services.

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2. All wholesale customer shall be responsible for cost of shipping.

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3. Customer outside the border of Thailand shall be responsible for cost oof shipping.

Return & Exchange Policy

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1. You have 14 days to decide if an item is right for you, if not, you can certainly come to us within 14 days of receipt.

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2. The following items cannot be returned or exchanged: bodysuits, leggings and lingerie.

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3. Items returned must be in their unused condition with the original packing. We do not accept a returned item that's worn, damaged, washed or altered in any way.

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4. We do not accept returned items that were sent back by you directly without checking with us first for approval.

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5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

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6. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-OM products .

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7. Returned items will only be exchanged no refund will be issued.

 

8. Customers will be charged a 5% restocking fee. 

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Note: The original shipping fee and insurance are non-refundable.

 

Return Address

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Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible.

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Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

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